Wraparound Intensive Services (WINS)

Idaho Wraparound Intensive Services (WINS) helps youth and families facing significant behavioral health challenges remain safely supported in their homes and communities. Designed for youth who may be at risk of hospitalization, residential treatment, or other out-of-home placements, Wraparound provides intensive care coordination, family support, and collaborative planning to reduce the need for higher levels of care. WINS also helps bridge the gap for youth stepping down from inpatient, residential, PHP, or IOP services by coordinating ongoing supports that promote long-term stability, safety, and success.

Wraparound services are a family-driven, youth-guided, team-based approach designed to support children, adolescents, and families facing complex emotional, behavioral, mental health, or multi-system challenges. Through Idaho Wraparound Intensive Services (WINS), families work alongside a dedicated care coordinator and a personalized team of supports, including family members, providers, schools, community resources, and other important individuals, to create one coordinated plan that reflects the family's strengths, goals, and needs. Wraparound helps bring together the various systems involved in a youth's life, reducing fragmentation and ensuring everyone is working toward the same outcomes. This evidence-informed approach focuses on improving stability at home, success in school, safety within the community, and long-term family well-being while helping youth remain in the least restrictive environment possible. By building on family strengths and natural supports, Wraparound services empower families to create meaningful, lasting change and achieve positive outcomes across all areas of life.

Core Principles of Wraparound

Family Voice and Choice: Youth and families are at the center of the planning process, making decisions based on their values and preferences.

Team-Based Planning: A committed team of individuals, chosen by the family, works together to support the youth’s goals.

Natural Supports: The team includes people from the family’s community and daily life, not just professionals.

Collaboration: All team members share responsibility for developing, implementing, and evaluating the Wraparound plan.

Community-Based Services: Services and supports are provided in the most inclusive, least restrictive settings possible.

Cultural Competence: Plans and services respect and reflect the cultural backgrounds of the youth and family.

Individualized Care: Every plan is customized to fit the unique needs, strengths, and circumstances of the youth and family.

Strength-Based Approach: Planning focuses on what is going well and builds on existing strengths.

Unconditional Commitment: The team does not give up, regardless of challenges or setbacks.

Outcome-Based Goals: Progress is measured by meaningful improvements in the youth’s life, with plans adjusted as needed.

Phases of Wraparound

1. Engagement & Preparation:

Engage youth and family, invite team members.

2. Initial Plan Development:

Develop the Plan of Care and Crisis & Safety Plan.

3. Plan Implementation:

Monitor progress, make adjustments.

4. Transition:

Create a transition plan and celebrate success.

Who Is Involved

Every Wraparound team is unique and family-driven. No single role has more authority than another.

  • Youth and families identify who they want on their team.
  • All members (providers, natural supports, educators, etc.) take an active role.
  • The care coordinator facilitates the process, but the family leads.

Access & Eligibility

Eligibility Criteria:


  • Youth under 18 (up to 21 if needed)
  • CANS overall score of 2 or 3
  • Youth and family want to engage in the process
  • Must benefit from intensive coordination or haven’t improved with current services


Multi-System Involvement Required:


  • Behavioral health + at least one of the following:
  • Juvenile court
  • Child Protection Services
  • IEP or 504 plan, or academic concerns
  • Chronic or physical health conditions
  • Developmental or intellectual disabilities

Wraparound may be especially appropriate for families facing:


  • Risk of disrupted placement
  • Frequent hospitalizations or intensive treatment
  • Loss of school or daycare placement
  • Environmental stressors impacting daily life
  • Transitioning home from a higher level of care


Benefits of Wraparound



  • Builds true partnership between families and providers
  • Reduces need for costly out-of-home placements
  • Integrates all services into one coordinated plan
  • Promotes accountability, safety, and positive outcomes
  • Lessens the burden of repeating the family story to multiple providers